San Francisco, California – July 2, 2023
Thousands of Twitter users across several countries experienced difficulty accessing the popular social media platform on Saturday, leading to frustration and widespread complaints. Starting around 8 am EST, the outage impacted both the website and the app, resulting in users being unable to access their feeds and encountering error messages such as “Sorry, you are rate limited. Please wait a few moments then try again.”
According to DownDetector, reports of the Twitter outage started pouring in around 8 am EST and continued to increase as the morning progressed. By noon EST, the website had received over 7,400 outage reports from users worldwide. The hashtags “#TwitterDown” and “Rate Limit Exceeded” quickly became the top trending topics on the platform in the United States, garnering significant attention with over 40,000 tweets related to the issue.
Responding to the growing frustration among users, Elon Musk, the billionaire owner of Twitter, took to the platform to address the problem. He explained that temporary limits had been imposed to combat “extreme levels of data scraping and system manipulation.” Verified accounts were restricted to reading 6,000 posts per day, while unverified accounts were limited to 600. New unverified accounts were capped at 300 posts daily.
Musk further announced that users who subscribed to Twitter Blue, the platform’s premium subscription service, would receive a blue verification checkmark, boosting their credibility and status. This move is part of Twitter’s efforts to generate additional revenue and incentivize users to embrace the subscription service. Musk has indicated that the daily tweet limit will soon be increased to 8,000 for verified users, 800 for unverified accounts, and 400 for new unverified accounts.
The connection issues on Twitter sparked frustration among users, leading to various trending topics in the United States. Moreover, “Wtf twitter” and “Thanks, Elon” gained significant attention, with users expressing their exasperation at the disruptions. It is worth noting that just one day prior, Twitter appeared to restrict access to its platform for non-logged-in users. Whether this change was an intentional policy update or a glitch is still detectable. Most of the reported issues on Saturday occurred on the website, accounting for 44%, while 39% were reported on the app.
This is not the first time Twitter has faced such widespread service disruptions since Elon Musk assumed ownership. In March, the platform experienced one of its largest outages, which affected over 8,000 users. Musk has been working diligently to address the challenges faced by the platform, including the departure of advertisers. With the recent appointment of new CEO Linda Yaccarino, Twitter aims to turn the tide and regain user confidence.
CNN reached out to Twitter for comment on the current outage, but the platform responded with an automated poop emoji, leaving many users dissatisfied and craving a more substantial explanation for the disruption. As Twitter navigates these technical hurdles, users hope for a swift resolution and improved platform stability.
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